Technical Help   

Technical Help : Computer Processor and Memory

For best performance, please close all other applications while running live and archived presentations.

Your computer should have at least 64MB of RAM and a processor of at least 250MHz in order to run the webcast smoothly. Details on how to check your computer's memory and processor speed are listed below:

Windows Users

• Click on the Windows Start button at the bottom left of your screen
• Select Control Panel
• Double click on System
• Your processor speed and RAM memory are listed at the bottom of the General tab
  
  Upgrading these hardware items requires installing more RAM or a faster processor.

Mac Users

• Click on the apple icon at the top left of the screen
• Choose Apple System Profiles
• Expand Memory Overview: Built-in Memory displays your RAM
• Expand Hardware Overview: Machine speed displays your processor speed

  Upgrading these hardware items requires installing more RAM or a faster processor.
  

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