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Technical Requirements   


Technical Requirements for Archives

As outlined below, you may need to download and install software if your computer does not currently have it.

You will need to download and install the free basic version of RealOne Player or RealPlayer 8 on the computer you will be using to connect to the meetings. (You do not need to purchase anything -- look for the link to the FREE RealOne Player). [ Tell me more ]

You must have a monitor resolution of at least 800 x 600 to see the entire interface. [ Tell me more ]

You should use Internet Explorer 4.0 or above or Netscape Navigator 4.0 or above as your internet browser. You must use Internet Explorer as your browser to view captioning. [ Tell me more ]

The computer you are using to view the webcast should have at least 64 MB RAM. If you have less you may experience a slowing down of performance. [ Tell me more ]

You need a stable internet connection of 56kbps or higher. [ Tell me more ]

If the computer you are using is behind a firewall, you may need to ask your network administrator to open certain network "ports" in order to receive the audio-video and java applets. [ Tell me more ]

Meet all the requirements but still having problems? Try our Technical Troubleshooting pages.

If you still need help then submit a question.